Refund policy

If Daykeep isn't for you, request a full refund within 30 days of your order date — subscriptions and AI credit packs alike. You don't need to explain why.

Payments are processed by our payment partner, Paddle, which acts as Merchant of Record for every order. To request a refund, go to paddle.net with the email address you used at checkout, or email us at support@daykeepapp.com and we'll arrange it for you.

You can cancel a subscription at any time from the Plans page in the app. Cancelling stops the next renewal and you keep access until the end of the period you've already paid for.

Approved refunds are returned to the original payment method. Paddle processes them within a few business days; how quickly the money appears depends on your bank or card issuer.